In the bustling heart of Kolkata, Peerless Hospital stands as a beacon of exceptional medical care. With a commitment to delivering excellence, this esteemed healthcare institution has become a trusted haven for patients and caregivers alike.
Embarking on your healthcare journey is just a few clicks away. Begin by providing your personal details – name, age, gender, address, and contact information. This serves as the foundation for your seamless experience.
Step 2: Choose Your Department
Navigate through the array of specialized departments to tailor your appointment request. From cardiology to pediatrics, you're empowered to select the expertise that suits your needs.
Step 3: Schedule Your Visit
Crafting your appointment is as easy as selecting your preferred date and time. Seamlessly browse through your options and choose the slot that aligns with your schedule.
Step 4: Confirm and Await
With your details and preferences in place, confirm your appointment request. Now, you can anticipate your visit while the Peerless team prepares to provide you with exceptional care.
Find a Doctor : https://www.peerlesshospital.com/quicklinks/find_a_doctor.php
Admission: A Guided Process
Categories of Admission
Understanding the diverse scenarios that lead to hospitalization, Peerless Hospital categorizes patients into three sections:
Emergency Department Referrals
TPA / Corporate Referred Patients
Consultant-Recommended Planned Admission
Smooth Admission Process
For a seamless admission process, patients or their family members are required to fill out an admission form, available at the admission counter adjacent to the Emergency Department. Post-registration, you'll receive two visitor passes, offering convenience for your loved ones.
Payment and Flexibility
Embracing multiple modes of payment, Peerless Hospital ensures that the financial aspect aligns with your convenience. Cash, Demand Draft, Credit Card, and Debit Card are accepted, providing a flexible experience. With a commitment to accessibility, admissions are open around the clock, all year round.
Thoughtful Visiting Hours
Peerless Hospital values the presence of visitors, and visiting hours are thoughtfully designed to ensure convenience for all.
Standard Visiting Hours
10:30 am to 11:30 am and 4:00 pm to 6:00 pm form the standard visiting hours.
Special Consideration for Children
Sundays and holidays from 4:00 pm to 6:00 pm are exclusively reserved for children below 12 years. This special window ensures that young visitors can experience the warmth of Peerless Hospital.
Restricted ICU Visits
Intensive Care Units have specific visiting hours. For ITU, ICCU, CTVS/ITU, and NICU patients, visitors are permitted entry from 9:00 am to 9:30 am and 4:00 pm to 4:30 pm, adding an element of convenience to critical care visits.
Discharge: Transitioning with Care
A Thoughtful Discharge Process
Patients find themselves transitioning out of Peerless Hospital's care between 12 noon to 5 pm.
Before bidding adieu, patients are requested to settle their accounts against the final bill. Additionally, any cash refunds are disbursed exclusively from the Billing & Discharge counter.
The advance payments made during admission and hospital stay are meticulously adjusted against the final bill. For surgical procedures, estimated costs are provided upon inquiry from the Public Relations Department.
Bed Categories: Choices for Comfort
Peerless Hospital offers 400 beds for indoor patients, each categorized to meet diverse needs.
Range of Accommodation Options
From Super Deluxe Suites to Maternity Wards, patients have the freedom to choose accommodations that align with their comfort and requirements.
Contact: Reaching Out
Engaging with Peerless Hospital
For those seeking connection, Peerless Hospital provides multiple channels.
Understanding the complexities of medical expenses, the hospital extends cashless treatment facilities through Insurance Companies and Third Party Administrators (TPAs), offering a seamless experience for patients and their families.
Simplified Admission Process
When seeking cashless treatment, presenting your valid insurance policy or TPA card is vital. During admission, head to the admission desk or PR desk and share your documentation for smooth processing.
Emergency Admission Considerations
In cases of emergency admissions, if your policy or TPA card isn't available, rest assured that you have 24 hours post-admission to provide the necessary documents. This adheres to the norms set by the Insurance Regulatory and Development Authority of India (IRDA).
To facilitate cashless treatment, obtaining approval from the appropriate authority is a mandatory step. This ensures a streamlined process and stress-free medical care.
Navigating Denial Scenarios
While Peerless Hospital strives to offer cashless facilities, there may be instances where TPAs deny such facilities. In these cases, the bill needs to be settled in full before discharge. This can be done through cash, credit card, debit card, or demand draft, ensuring a comprehensive approach to financial settlement.
Expert Assistance at Your Fingertips
Should you need further guidance or assistance, don't hesitate to connect with our Public Relations Department at +91 33 4011 1222, Extension No. 5718 or 5719. We're here to ensure your experience remains hassle-free and seamless.
Your Trusted Partners: TPAs at Peerless Hospital
Understanding the importance of collaborations, Peerless Hospital has tied up with various TPAs to enhance your healthcare experience. Patients can avail of cashless facilities through these esteemed TPAs. It's noteworthy that while some organizations provide cashless reimbursement, others opt for post-discharge bill settlement.
Here's a glimpse of our esteemed TPA partners:
DEDICATED HEALTH SERVICES
EAST WEST ASSIST
FAMILY HEALTH PLAN
GENINS INDIA LIMITED
GOOD HEALTH PLAN
HERITAGE HEALTH SERVICES
TTK HEALTH CARE/ VIDAL TPA
UNITED HEALTH CARE
Embarking on Seamless Healthcare
At Peerless Hospital Kolkata, we believe that your focus should be on recovery, not on financial intricacies. With cashless facilities and a host of TPAs, we are committed to ensuring that your healthcare journey is as smooth and stress-free as possible.
Location and Accessibility
Situated in the eastern periphery of Kolkata, Peerless Hospital is easily accessible via various modes of transport.
Bus and Train/Metro Services
A well-connected bus service and proximity to train/metro stations ensure your journey to and from the hospital is convenient.
Peerless Hospital Kolkata stands not just as a medical institution, but as a beacon of compassion and commitment to every patient's well-being. With streamlined appointments, comfortable accommodations, and thoughtful care, Peerless Hospital's essence lies in its patient-centric approach. Your journey to holistic healthcare begins here, where excellence meets empathy.