Navigating Patient Feedback at Narayana Multispeciality Hospital, Chunavati: A Comprehensive Insight
Explore the nuanced experiences of patients at Narayana Hospital, Chunavati, Howrah. Uncover genuine sentiments and valuable insights for informed healthcare decisions.
Narayana Multispeciality Hospital, Howrah: Unveiling Vital Information
Google Rating:
Boasting a remarkable Google rating, Narayana Multispeciality Hospital in Howrah stands endorsed by 1,508 individuals who shared their experiences.
Address:
Located at Podrah, near Chunabati, along Andul Road, Howrah, this healthcare institution can be found at West Bengal's 711109 postal code.
Contact Information:
For inquiries and assistance, you can reach out to Narayana Multispeciality Hospital through the following channels:
Email: info.nmhhowrah@narayanahealth.org, wecare.wbmh@narayanahealth.org
Helpline: Dial 180 0309 0309 for general queries and support.
Emergency Number: In case of emergencies, connect promptly at 8334830003.
This comprehensive information ensures that individuals can easily reach out to the hospital for various needs, from general inquiries to emergencies.
Patient experiences are like beacons in the maze of healthcare choices, showing the way for individuals looking for comfort and healing. At Chunavati, Howrah, the Narayana Multispeciality Hospital is a shining example in the medical field, with a Google review rating of 4.5 out of 3,322 reviews. Now let's explore the diverse experiences that patients who visited this prestigious hospital had to offer.
Positive Experiences:
"Since last year August I have been taking dialysis here. I have always been taken excellent care and service from the Nurses. The technicians are beyond excellence..."
Such affirmations underline the pivotal role played by dedicated healthcare professionals. Positive sentiments revolve around the improvement in health, gratitude for skilled technicians, and commendations for the nursing staff.
Maternal Care:
"I have admitted my wife here at NMH Chunavati for Caesarian delivery. It's done with utmost care, the doctor and supporting staff are very well and fully..."
Highlighting specialized services, individuals share experiences of attentive maternal care, emphasizing the importance of meticulous attention during critical moments.
Recommendations:
"This is one of the best hospitals in Howrah. They have 2 branches. This branch is named Narayana Multispeciality Hospital. This is near Chunavati Andul rd..."
The recurring theme of recommendations echoes the sentiment of contented individuals who vouch for the hospital's quality treatment, doctor transparency, and compassionate staff.
Critical Feedback:
"Very worst experienced ever, Never recommended, Treatment is not the preference only money is the priority..."
On the flip side, negative feedback sheds light on concerns related to financial priorities overshadowing treatment preferences. Patient distress, both mentally and physically, becomes a focal point of criticism.
Communication and Customer Service:
"Terrible Communication and Customer Service Experience...First and foremost, the contact number provided on their website is consistently unreachable..."
Communication challenges surface as a recurrent theme, with grievances ranging from unreachable contact numbers to unresponsive executives. Lack of empathy in customer service becomes a significant drawback.
Various Viewpoints:
The stories offer a wide range of viewpoints, from experiences that show a hospital as a second home to worries about staff conduct and cleanliness. The dialysis unit is commended for its hygienic practices, although there are issues that need to be addressed about public restrooms that resemble toilets.
A mosaic of emotions may be seen when navigating the patient experience at Narayana Multispeciality Hospital in Chunavati, Howrah. Positive experiences draw attention to the staff's professionalism and concern, while negative comments emphasize areas that need improvement. Equipped with these insights, prospective patients and their families can choose healthcare paths that best suit their requirements and expectations.
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